Cancellation Policy

In case you want to cancel an order, please email olivehomeaccents@gmail.com or call us on +91 9999754505 within 4 hours of placing the order. If you place a cancellation request after 4 hours of ordering the product, we will not be able to process the cancellation request. Incase we dispatch your order within 4 hours, we will not be able to process the cancellation request.

Olive Home Accents reserves the right to refuse or cancel an order if an incorrect price is listed or for any other reason. We will update you via email or call and refund 100% of any payment you may have made in such a situation.
If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, non-availability of a recipient at the time of delivery, or related reasons on the customer's side, any extra costs incurred by us for return and redelivery will be claimed from the customer.

In the case of Cash on Delivery orders, we reconfirm your order on Whatsapp or call before dispatch. Only reconfirmed orders will be shipped. In such cases, please make sure you accept the order once it reaches you and there are no cancellations in such cases.